The Swiss Tourism Federation (STF) is the national tourism organization of Switzerland. It was founded in 1932 as a private association called “Schweizer Fremdenverkehrsverband”, and in 1991 became the Swiss Tourism Federation.
For the first time, the “Swiss Tourism Quality Program” has made it possible to develop and implement, a project that ensures that operators in the tourism sector provide and promote the highest quality of services. Quality is of fundamental importance to Swiss tourism.
THE VIEW Lugano has obtained the prestigious level II quality label of the Swiss tourism’s selective quality program. This program promotes development and guarantees the quality of services of the tourist industry, rewarding in particular, those that consistently strive for these high standards and offer the best to their customers. The level II quality label distinguishes companies in the tourism sector in Switzerland that strive for a management system that ensures total quality, so that guests have the certainty that they will find a high level of quality, in services, staff and experience.
The hotel is already proceeding for phase III, to obtain the QQQ.